1. INTRODUCTION
Welcome to the online store of MugiSaludThese conditions regulate the reservations, purchases and returns of events and conferences organized by our platform. By making a reservation, the user accepts these purchase conditions.
2. PURCHASE AND RESERVATION CONDITIONS
- Ticket purchases or event reservations are made exclusively through our website. https://mugisalud.com.
- Once your purchase is complete, you'll receive a confirmation email with your reservation details. If you don't receive it, please contact our support team at info@mugisalud.com.
- Prices include taxes and may be subject to change without notice.
3. CANCELLATION AND RETURN POLICY
- Cancellation by the user:
- See the same article/event information
- Cancellation by MugiSalud:
- If the event is cancelled by the organisation, a full refund or the option to attend an alternative event.
- In the event of a date change, the user may accept the new date or request a full refund.
4. PAYMENT METHODS
- We accept payments with credit/debit card, PayPal and bank transfer.
- All payments are processed securely through certified payment platforms.
5. ACCESS AND PARTICIPATION IN EVENTS
- For in-person events, users must present their reservation confirmation (printed or digital) upon entry.
- For online events, an access link will be sent by email prior to the event.
- Sharing the access link to online events with third parties is not permitted.
6. RIGHT OF ADMISSION
- MugiSalud reserves the right to refuse admission to events and conferences.
- If fraudulent use of a reservation is detected (for example, unauthorized ticket resale), the reservation will be cancelled without a refund.
7. CUSTOMER SERVICE
For any questions about reservations, payments, or refunds, you can contact us at: 📩 info@mugisalud.com 📞 946 345 218 – 609 351 014
8. APPLICABLE LEGISLATION AND JURISDICTION
These conditions are governed by Spanish law. Any dispute will be resolved in the courts of Bilbao, Spain.
